Predictable cost
Know your software bill before you hire. Add endpoints freely on Growth+ and Expert+.
Margin safe
Pricing in ZAR
RMM pricing in ZAR
Pay per technician, not per device. Choose a package, then how many technicians use Allocentra. Unlimited endpoints on higher tiers — your bill doesn't grow with every laptop you manage.
Pay per technicianUnlimited endpoints on Growth+30-day free trialCancel anytime on monthly
Solo: 150 endpoints / 3 clients. Growth, Scale, Expert, and Master: unlimited endpoints.
Prices are in ZAR. Allocentra is not VAT-registered — we issue standard invoices, not tax invoices.
Pay per technician. Unlimited endpoints on Growth & Scale. Your bill scales when you hire — not when your fleet grows.
Number of techniciansTotal updates as you add seats. Add more anytime after signup.
Solo
For IT professionals looking to oversee their clients’ IT infrastructure.
R642/ technician / month
R642/mo per technician, billed annually
or R700/mo billed monthly
For 5 techniciansR3 210/mo
R38 500 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Unlimited tickets & SLA tracking
- Real-time device monitoring
- Remote control (MeshCentral)
- On-demand client reports
- Up to 3 clients · 150 endpoints
- Email support
Most popular
Growth
For MSPs seeking flexibility, dual remote tools, and asset management.
R1 283/ technician / month
R1 283/mo per technician, billed annually
or R1 400/mo billed monthly
For 5 techniciansR6 415/mo
R77 000 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Everything in Solo
- Unlimited clients & endpoints
- Patch management + maintenance windows
- Smart alerting & escalation rules
- SLA contracts & IT contract builder
- Network discovery & directory
- Webhooks + scheduled PDF reports
- Priority email support
Scale
For mid-size MSPs that need compliance, insights, and custom reports.
R2 750/ technician / month
R2 750/mo per technician, billed annually
or R3 000/mo billed monthly
For 5 techniciansR13 750/mo
R165 000 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Everything in Growth
- Scripts & automation library
- API access + SAML SSO
- Unlimited audit log history
- Priority support & onboarding
Enterprise
For organisations that need high-touch onboarding, custom commercial terms, SSO at scale, and bank invoicing. Built for fleets that outgrow self-serve.
- Custom pricing & seat bands
- Dedicated onboarding & account management
- Bank / EFT invoicing (not card-only)
- Security & compliance review
Evaluating? We run alongside your existing tool for 60 days — see how the pilot works →
MSP plans — feature by feature
| Solo | Growth | Scale | Enterprise | |
|---|---|---|---|---|
| Pricing | ||||
| Per technician / month | R700 | R1,400 | R3,000 | Custom |
| Annual (per tech) | 11 × R700 | 11 × R1,400 | 11 × R3,000 | Custom |
| Technicians (self-serve) | 1–30 | 1–30 | 1–30 | Custom |
| Clients | Up to 3 | Unlimited | Unlimited | Custom |
| Endpoints | Up to 150 | Unlimited | Unlimited | Custom |
| Platform | ||||
| Ticketing & SLA | ✓ | ✓ | ✓ | ✓ |
| Patch management | — | ✓ | ✓ | ✓ |
| Network discovery & directory | — | ✓ | ✓ | ✓ |
| Scripts & automation | — | — | ✓ | ✓ |
| API + SAML SSO | — | — | ✓ | ✓ |
| Dedicated account manager | — | — | — | ✓ |
IT department plans — feature by feature
| Professional | Expert | Master | Enterprise | |
|---|---|---|---|---|
| Pricing | ||||
| Per technician / month | R800 | R1,600 | R3,500 | Custom |
| Annual (per tech) | 11 × R800 | 11 × R1,600 | 11 × R3,500 | Custom |
| Technicians (self-serve) | 1–30 | 1–30 | 1–30 | Custom |
| Endpoints | Unlimited | Unlimited | Unlimited | Custom |
| Platform | ||||
| RMM + ticketing | ✓ | ✓ | ✓ | ✓ |
| Patches & discovery | — | ✓ | ✓ | ✓ |
| Scripts & automation | — | ✓ | ✓ | ✓ |
| Service desk / employees / CAB | — | ✓ | ✓ | ✓ |
| API + SAML SSO | — | — | ✓ | ✓ |
| Dedicated account manager | — | — | — | ✓ |
Pricing model
Why pay per technician?
Most RMM tools charge per device. Land a bigger client or add 200 laptops and your margin disappears. Allocentra charges for the people using the platform — not every endpoint they manage.
Aligned with how you work
Your cost scales when your team grows — the same moment your capacity grows.
Team linked
Priced in rands
No USD sticker shock. Monthly or annual (11 months billed, one month free).
Local ZAR
Per device
Grow the fleet → grow the bill. Margin shrinks with every laptop.
vs
Per technician
Grow the team → grow the bill. Cost tracks capacity, not endpoints.
In production
South African MSPs on Allocentra.
We're a Johannesburg company building in the open with real MSPs from day one.
01Visit site
Zezwe ICTMSP + internal fleets
“Runs both MSP and internal IT operations through Allocentra — client fleets and internal endpoints from one dashboard.”
Dual mode02Visit site
Hawkz TelecommunicationsClient environments end-to-end
“Uses Allocentra to manage client environments — monitoring, patching, alerting and ticketing in one place.”
Full stack opsFAQ
Questions, answered.
Pricing, trial, and platform basics — the same answers we give on sales calls.
What’s the difference between per-technician and per-device pricing?
Per-device pricing charges you for every endpoint you monitor, so your bill grows with your fleet. Allocentra charges per technician instead — your cost scales with headcount, not device count.
What’s the difference between per-technician and per-device pricing?
Per-device pricing charges you for every endpoint you monitor, so your bill grows with your fleet. Allocentra charges per technician instead — your cost scales with headcount, not device count.
Does Allocentra charge extra per endpoint on the Growth and Scale plans?
No. Growth and Scale include unlimited endpoints and clients. You pay per technician only — adding devices does not increase your base plan bill. Solo is the exception: up to 150 endpoints and 3 clients.
Do you offer mobile device management (MDM)?
MDM is not part of any standard plan or published package. We enable it when you ask for it — talk to sales before signup, or request it from Settings → Billing after you are a customer. Pricing is quoted for your fleet and use case.
How does the 30-day free trial work — is a card required?
For MSP plans and IT Professional, yes — a card is required at signup and tokenised via Paystack. You are not charged for 30 days. Cancel before day 30 and you pay nothing; stay subscribed and billing starts on day 30. IT Expert and Master customers typically run a scoped pilot instead of a card-gated trial — request a quote or book a demo and we provision access without a card.
Can we pay by EFT or purchase order instead of card?
Yes. Request a quote and we issue an invoice with your PO reference and a payment link that accepts both EFT and card. Standard terms are 30 days from invoice date.
Can I migrate from another RMM/PSA without losing ticket history?
There is no self-service ticket-history importer yet. Our customer success team runs an assisted onboarding that includes a data migration plan from your previous tool where feasible, so talk to sales about your history before you switch. Once you are on Allocentra, you can export your data at any time via the API or CSV.
Does Allocentra support Windows, macOS, and Linux agents?
Yes. The Allocentra agent runs on Windows, macOS, and Linux with a 60-second heartbeat. Patch management also covers all three operating systems.
Ready to see Allocentra?
Start a 30-day trial, or talk to sales about Enterprise.