Allocentra RMM · South Africa
RMM software forSouth African MSPs.
Per-technician pricing in ZAR — not per device. Monitor, patch, and resolve tickets from one dashboard.
Used by South African MSPs and IT teams
Too many tools. Too many blind spots.
RMM, PSA, patcher, alerter, portal — separate bills, separate logins, nothing connected. Allocentra puts monitoring, tickets, patches, and alerts in one control plane.
Monitoring
Every agent. Online or offline. One fleet view.
See hostname, OS, patch status, and last-seen across your entire estate. Push agent updates and mass-deploy from the same screen.
- Real-time online/offline status
- Patch compliance per device
- Bulk agent updates and mass deploy
Ticketing
Tickets, SLAs, and assignees in one queue.
Priorities, statuses, and client context on every ticket. Email-to-ticket, internal notes, and SLA tracking without a separate PSA.
- Open, in-progress, and pending at a glance
- Per-client ticket isolation
- SLA breach tracking
Patching
Patch compliance without the headache.
Patch policies, scheduled deploy windows, bulk approve, and agent-driven installs — with compliance tracked per client.
- Patch health grade per client
- Critical exposure and reboot debt tracking
- Compliance, catalogue, and policies in one view
Reports
Client reports your customers actually read.
Scheduled PDF reports for patch compliance, uptime, and asset summaries — branded and delivered without a separate reporting tool.
- Patch compliance and uptime summaries
- Per-client scheduling
- Asset inventory rollups
Operations
Built for the cadence MSPs actually work in.
Pricing
Per technician. No per-device fees on Growth+.
Solo includes 150 endpoints and 3 clients. Card required — not charged for 30 days.
Pay per technician. Unlimited endpoints on Growth & Scale. Your bill scales when you hire — not when your fleet grows.
Solo
For IT professionals looking to oversee their clients’ IT infrastructure.
R642/mo per technician, billed annually
or R700/mo billed monthly
R38 500 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Unlimited tickets & SLA tracking
- Real-time device monitoring
- Remote control (MeshCentral)
- On-demand client reports
- Up to 3 clients · 150 endpoints
- Email support
Growth
For MSPs seeking flexibility, dual remote tools, and asset management.
R1 283/mo per technician, billed annually
or R1 400/mo billed monthly
R77 000 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Everything in Solo
- Unlimited clients & endpoints
- Patch management + maintenance windows
- Smart alerting & escalation rules
- SLA contracts & IT contract builder
- Network discovery & directory
- Webhooks + scheduled PDF reports
- Priority email support
Scale
For mid-size MSPs that need compliance, insights, and custom reports.
R2 750/mo per technician, billed annually
or R3 000/mo billed monthly
R165 000 billed once per year (11 months)
30-day free trial. Card required — no charge until day 30.
- Everything in Growth
- Scripts & automation library
- API access + SAML SSO
- Unlimited audit log history
- Priority support & onboarding
Enterprise
For organisations that need high-touch onboarding, custom commercial terms, SSO at scale, and bank invoicing. Built for fleets that outgrow self-serve.
- Custom pricing & seat bands
- Dedicated onboarding & account management
- Bank / EFT invoicing (not card-only)
- Security & compliance review
FAQ
Questions, answered.
Per-technician pricing, trial, residency, and agents — straight answers.
What’s the difference between per-technician and per-device pricing?
Per-device pricing charges you for every endpoint you monitor, so your bill grows with your fleet. Allocentra charges per technician instead — your cost scales with headcount, not device count.
What’s the difference between per-technician and per-device pricing?
Per-device pricing charges you for every endpoint you monitor, so your bill grows with your fleet. Allocentra charges per technician instead — your cost scales with headcount, not device count.
Does Allocentra charge extra per endpoint on the Growth and Scale plans?
No. Growth and Scale include unlimited endpoints and clients. You pay per technician only — adding devices does not increase your base plan bill. Solo is the exception: up to 150 endpoints and 3 clients.
Do you offer mobile device management (MDM)?
MDM is not part of any standard plan or published package. We enable it when you ask for it — talk to sales before signup, or request it from Settings → Billing after you are a customer. Pricing is quoted for your fleet and use case.
How does the 30-day free trial work — is a card required?
For MSP plans and IT Professional, yes — a card is required at signup and tokenised via Paystack. You are not charged for 30 days. Cancel before day 30 and you pay nothing; stay subscribed and billing starts on day 30. IT Expert and Master customers typically run a scoped pilot instead of a card-gated trial — request a quote or book a demo and we provision access without a card.
Can we pay by EFT or purchase order instead of card?
Yes. Request a quote and we issue an invoice with your PO reference and a payment link that accepts both EFT and card. Standard terms are 30 days from invoice date.
Can I migrate from another RMM/PSA without losing ticket history?
There is no self-service ticket-history importer yet. Our customer success team runs an assisted onboarding that includes a data migration plan from your previous tool where feasible, so talk to sales about your history before you switch. Once you are on Allocentra, you can export your data at any time via the API or CSV.
Does Allocentra support Windows, macOS, and Linux agents?
Yes. The Allocentra agent runs on Windows, macOS, and Linux with a 60-second heartbeat. Patch management also covers all three operating systems.
Book a demo. See your endpoints in Allocentra.
We'll walk through your environment and show how RMM, patches, tickets, and alerts fit together.